Leadership Team

Our Goals as a Team

  • To help people live as independently as they are able or want to
  • For everyone to have the opportunity to work in some form, to enable them to increase their self-esteem, dignity and respect
  • We want society to see beyond the disability and see the ability
  • We want everyone to be treated fairly in the community in which they live and to thrive in all aspects of their life
  • We want social opportunities to help people to engage with others and make friends
  • We want our staff to be proud of what they achieve
Alex Britton

Alex Britton

Head of Engagement & Practice Development

Since 2009 my role at Talkback has developed, but always at the forefront is my passion for working alongside people. I have always been involved in the lives of people with a learning disability and/or autism.

Previous work includes, Event Management, Behavioural Intervention within education and owning my own restaurant in Mallorca. All the time, working with people and hopefully bringing some sunshine along the way. Life is all about relationships and connection... it’s these things that create impact.

I am blessed to work with a great team, all individuals fuelled with passion…together we strive to make a difference.

Chris Taylor

Chris Taylor

Head of Supported Employment

I have been working in Supported Employment after a long career in a variety of roles.

My passion is to help people find the right roles and get them supported into employment, so they can find dignity and self-esteem.

I have a deep interest in sport as a way of developing people.

Claire Milon

Claire Milon

Head of Equip

I have worked in the charity sector internationally for a number of years; promoting the core values of independence, teamwork and pro-active involvement in local communities.

I am the Equip Lead and have been here since 2014. I started as a project worker and have been promoted to now lead the team delivering education and community skills. I love seeing young people achieving their life goals.

Yasmin Ahmed

Yasmin Ahmed

Head of Operations

I have over 25 years’ experience gained from a varied career across the voluntary sector and local authorities, within a number of domains (education, housing, health and wellbeing), shaping new ways to deliver services and particularly focusing on reducing inequalities.

I have a passion for working with diverse communities, nationally and internationally. I have spent the last eighteen years developing and working for various charities in the United Kingdom. Throughout life I have worked with and for people from different communities, different abilities and disabilities. I believe everyone has a right to have their voice listened to, helping shape services that affect their lives. In my role as Head of Operations & Head of Safeguarding, I am responsible for Audit and Risk, Quality and Compliance across the organisation as well as leading on Transitions. I am a member of Chartered Institute of Management( CIM) and have recently gained MSP Certification.

Lorraine Durand

Lorraine Durand

Head of Finance

As a qualified accountant with experience in both the commercial and charity sector, I joined Talkback as someone who also has a lot of experience of working with a whole range of people with different challenges.

I love working from Aylesbury office which is full of groups of our members who we see every day and get a chance to build relationships with.

Neil Sainsbury

Neil Sainsbury

Head of Programme Development for Day Opportunities

I’ve been with Talkback Nclude for the past 2 years and currently head up our day opportunities provisions, including Nclude Me and Independence Unlimited. Overseeing the internal development of both programmes as well as exploring new opportunities that will enable our members to lead rich and fulfilling lives.

I’ve worked for a variety of charitable organisations over the past 7 years and have been involved in educational and employability projects, as well as day opportunities for people with learning and physical disabilities.

I’m passionate about developing new opportunities that allow people to reach their potential and explore new areas of personal development.

Jay Hay

Jay Hay

CEO
With a background including being MD of a leading European company and working as CEO of an International Charity, I have run groups with people with learning disabilities for over 12 years; with a focus on making them an accepted part of the community as the people they are. I am privileged to work with such a great team of staff and members and I have the greatest role. We are committed to creating a society where people with a learning disability and/or autism are inspired to live fulfilling lives. That is not just a vision, it’s a daily challenge I am passionate about.